Regulations of the Online Store
The owner of the Online Store operating at the internet address www.outlet3d.eu is B3D Piotr Piechocki, Paweł Woźniak, Wiesław Woźniak s.c., based in Damasławek (62-110), at ul. Wspólna 28, VAT number: 7661993941, REGON number: 362578537, hereinafter referred to as "Seller".
Contact with the Seller is possible at the following telephone numbers: +48 657 506 266, +48 730 323 233, from Monday to Sunday, from 8.00 a.m. to 8.00 p.m. (telephone connection fee in accordance with the operator's tariff package) and at the e-mail address shop@outlet3d.eu.
§1 DEFINITIONS
Regulations - this document specifying the general conditions for the provision of electronic services by the Seller via the online store operating at the internet address www.outlet3d.eu. Regulations are regulations within the meaning of Art. 8 of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended). The Regulations become part of the contract concluded between the Seller and the Store's Customer (hereinafter "Customer"). By placing an Order in the Store, K.the client declares that he has read the content of the Regulations and accepts its provisions;
Customer - a natural person, legal person or organizational unit without legal personality but having legal capacity, which, in accordance with the provisions of law, may be a party to the Sales Agreement and which, on the terms specified in the Regulations, places an Order in the Online Store;
Consumer - a Customer who is a natural person who places an Order in the Online Store not directly related to his business or professional activity;
Online Store (hereinafter also as"Store") - a website available at www.outlet3d.eu through which the Customer may place an Order;
Store Website - the website where the Seller runs the Online Store, operating in the domain www.outlet3d.eu;
Order - a declaration of will submitted by the Customer specifying the type and quantity of Goods to be the subject of the sales contract;
Sales Agreement - a sales contract concluded remotely on the terms set out in the Regulations, pbetween the Customer and the Seller via the Online Store;
Goods - a movable item presented in the Online Store that may be the subject of a Sales Agreement;
Registration - the procedure for creating a Customer Account in the Store in order to complete the Order and use the Store's offer;
Customer Account (Account) - a free service provided by the Seller to the Customer who has made the Registration;
Business Day - Monday to Friday, excluding public holidays.
§2. GENERAL PROVISIONS
The minimum technical requirements necessary to use the Online Store and place an Order in the Online Store are a web browser at least Internet Explorer 5.0, Chrome 4.0, Firefox 3.0, Opera 7.11, Safari 4.0 or newer with Javascript support enabled, accepting cookies. , as well as an internet connection with a bandwidth of at least 512 Gb / s. The online store available under the domain www.outlet3d.eu adapts to any screen resolution (depending on the user's settings).
In order for the Customer to place an Order in the Online Storeand to enable the Seller to provide services to him by electronic means, it is necessary for the Customer to have an active e-mail account.
The Seller uses "cookie" files that enable the Online Store to function properly on the Customer's end devices. When the Customer uses the Online Store, "cookie" files are saved by the Seller's server on the hard drive of the Customer's end device. When using the Online Store, the Customer may disable the operation of "cookies" in the privacy settings of the web browser, which may, however, hinder or prevent its use. More about cookies intent / 14-cookie-policy ">Cookie Policy.
The customer is obliged not to provide unlawful content, contrary to the law, decency or infringing personal rights of third parties.
The Seller has all rights, including proprietary copyrights and intellectual property rights related to the Online Store, including the right to the name of the Online Store, the domain under which the Online Store operates, photos of the presented Goods. It doesnot from the above-mentioned rights may only take place with the written consent of the Seller.
§3. GENERAL TERMS OF SALE
As part of the online store, the seller offers the sale of used and new high-tech accessories, often used for the construction of 3D scanners, 3D printers, CNC machines, laser engraving machines and other machines that require the use of high-tech equipment.
The goods presented in the Online Store constitute an invitation to submit offers to conclude a Sales Agreement in accordance with the provisions of art. 71 of the Civil Code and are not an offer within the meaning of art. 66 of the Civil Code.
The sale of the Goods by the Store takes place by concluding a Sales Agreement via the Internet. The Sales Agreement is concluded by placing an Order by the Customer and confirming its acceptance by the Seller.
The Online Store issues a sales receipt for all sold Goods in the form of an invoice. The seller is a VAT payer and issues VAT invoices/ a>
§4. ORDER
The Online Store accepts Orders 24 hours a day, seven days a week via the Online Store Website.
An order can be placed by registering and setting up a Customer Account in the Online Store or as a "guest" without registration. In order to register, the Customer fills in the registration form provided on the Store's Website and sends it electronically to the Seller by selecting the appropriate function in the form. During registration, the Customer creates his individual login and password to the Customer Account, which he is obliged to protect and not disclose to unauthorized persons.
After submitting the registration form, the Customer will receive a registration confirmation by e-mail to the e-mail address provided in the form. At this moment, an agreement is concluded for the provision of the Customer Account service by electronic means for an indefinite period. The Customer may at any time access the Customer Account and make changes to the data provided. The Customer may terminate the Account maintenance agreement by sending the Seller's statement by e-mail or to the address of ul. Dereniowa 4, 61-306 Poznań. The Seller may terminate the Account maintenance agreement with a 7-day notice period if the Customer violates the provisions of the Regulations or generally applicable law.
By placing an Order via the Store's Website, the Customer completes them by selecting the Goods he is interested in and adding them to the Cart. Then the Customer provides information about the delivery address, payment method and form of delivery of the Order. The Order Summary includes the Goods selected by the Customer along with their unit price, delivery cost and all additional costs that the Customer is obliged to incur in connection with the conclusion of the Sales Agreement. After the Customer approves the Order, which is tantamount to its submission, the Order form is sent to the Seller.
Placing an Order by the Customer constitutes an offer to the Seller to conclude a Sales Agreement for the Goods constituting the subject of the Order.
After placing the Order, the Seller sends a confirmation of its submission to the e-mail address provided by the Customer.
After confirming the submission of the Order, to the e-mail address provided by the Customer, the Seller will send information about the acceptance of the Order for execution along with its summary and indication of the terms of the Sales Agreement. As soon as the Customer receives information about the acceptance of the Order for execution, a Sales Agreement is concluded.
The prices posted for each Product on the Store's Website are given in Polish zlotys (gross), dollars, euros and British pounds. The given prices do not include shipping costs and any other costs that the Customer will be obliged to incur in connection with the concluded Sales Agreement. Additional costs are given in the course of placing the Order.
Payment for the Goods can be made by:
and) bank transfer via the external payment system Przelewy24.pl, operated by DialCom24 sp. z oo with its seat in Poznań,
b) bank transfer via an external PayPal payment system, operated by PayPal (Europe) S.à rl & Cie, SCA based in Luxembourg;
c) bank transfer to the Seller's bank account,
d) cash on delivery, payment is made to the Supplier after delivery The goods .
If the Customer chooses to pay online, the Order will be processed after the Seller receives the authorization of the operation.
In sIf the Customer chooses to pay by bank transfer, the Order will be processed after the funds are credited to the Seller's bank account.
The customer who has chosen the option of payment by bank transfer or online, is obliged to pay the fee for the placed Order within 5 working days from the date of placing the Order. If the payment is not made on time, the Seller sets an additional payment date. The Seller sends the Customer information about the additional payment date, together with the information that in the event of non-payment on time, he will withdraw from the Sales Agreement. The information will be sent to the e-mail address provided by the Customer. After the unsuccessful expiry of the next payment date, the Seller withdraws from the Sales Agreement by sending a declaration of withdrawal to the e-mail address provided by the Customer in accordance with the provision of art. 491 of the Civil Code.
§6. DELIVERY
The Store sells Goods outside the territory of the Republic of Poland.
The Seller undertakes to deliver the Goods which are the subject of the Sales Agreement without defects.
In the course of placing an Order by the Customer, the Seller provides information about the available forms of delivery, along with the specificationdelivery costs and information on the planned date of delivery, calculated in working days. The time needed to complete the order, i.e. prepare the order for shipment, should be added to the delivery time. The order is processed as soon as possible from 1 to 2 working days.
The delivery of the Order takes place via the supplier selected by the Customer to the address indicated in the form.
On the day of sending the Goods, a confirmation message is sent to the e-mail address provided in the order form.
§7. WITHDRAWAL FROM THE CONTRACT
A Customer who is a Consumer who concluded a Sales Agreement with the Seller may withdraw from this agreement within 14 days without giving any reason. The returned Goods should be sent back to the following address: ul. Dereniowa 4, 61-306 Poznań.
The consumer may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. To meet the deadline, it is enough to send a statement before its expiry. In the declaration of withdrawal from the contract, you must provide your name, surname, address details and, if available, a telephone number, as well as proof of purchase of the Goods in the Store, e.g. confirmation of payment, invoicesa. If the payment was made via the Przelewy24 system, PayPal or made upon receipt of the delivery, in the declaration of withdrawal from the contract, please indicate the bank account number to which the funds for withdrawal from the contract are to be transferred. When submitting a declaration of withdrawal from the contract, you can use the template of the declaration constituting Annex 1 to the Regulations, located under its content, at the bottom of the page. Using the form is not obligatory. Please send the statement on:
- e-mail address shop@outlet3d.eu. The seller immediately confirms the receipt of the declaration of withdrawal from the contract by e-mail
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- to the address: ul. Dereniowa 4, 61-306 Poznań.
In the event of withdrawal from the Sales Agreement, the contract is considered void.
If the Consumer submitted a declaration of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.
The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Goods, return to the Consumer all payments made by him, including the cost of delivering the Goods to the Consumer. If the Consumer has chosen a method of delivery of the Goods other than the cheapest standard delivery method offered by the Seller,The Seller is not obliged to refund the additional costs incurred by the Consumer.
The cost of returning the Goods to the Seller is borne by the Consumer(direct cost of returning the Goods).
The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return, which does not involve any costs for him.
If, due to its nature, the Product cannot normally be returned by post, the Seller informs about the costs of return on the Store's Website.
The consumer is obliged to return the item to the Seller or hand it over to a person authorized by the Seller to collect it immediately, but not later than 14 days from the date on which he withdrew from the contract, unless the Seller offered to pick up the item himself. To meet the deadline, it is enough to return the items before its expiry.
The consumer is liable for a decrease in the value of the Good as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Good.
The Consumer is not entitled to withdraw from the Sales Agreementif the subject of the Agreement is Goods which after delivery, due to their nature, are inseparably connected with other things.
§ 8. WARRANTY
The Seller provides the delivery of the Goods free from physical and legal defects. The seller is liable to the customer if the product has a physical or legal defect (warranty).
The Seller is released from liability to the Customer if the Customer knew about the defect at the time of concluding the Sales Agreement.
If the Product has a defect, the Customer may:
1) submit a declaration of price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective Product with a Product free from defects or removes the defect.
This limitation does not apply if the Product has already been replaced or repaired by the Seller, or the Seller has not satisfied the obligation to replace the Product with a Product free from defects or to remove the defect.
The Customer who is a Consumer may, instead of the removal of the defect proposed by the Seller, request the replacement of the Product with a Product free from defects, albecause instead of replacing the Goods, demand that the defect be removed, unless it is impossible to bring the goods into compliance with the contract in the manner chosen by the Customer or would require excessive costs compared to the method proposed by the Seller. When assessing the excess of costs, the value of the Product free from defects, the type and significance of the defect found is taken into account, as well as the inconvenience to which the Customer would otherwise be exposed.
2) demand replacement of the defective Product with a Product free from defects or removal of the defect.
The Seller is obliged to replace the defective Product with a Product free from defects or remove the defect within a reasonable time without undue inconvenience to the Customer. The Seller may refuse to satisfy the Customer's request if it is impossible to bring the defective Goods into compliance with the Sales Agreement in the manner chosen by the Customer or would require excessive costs compared to the second possible method of compliance with the Sales Agreement. If the buyer is an entrepreneur, the Seller may refuse to replace the item with an item free from defects or to remove the defect also when the costs of compensating this obligation exceed the price of the item sold.
In order to exercise the rights resulting from the warranty, the Customer is obliged to dostarnish the defective Goods to the following address of the Seller, ul. Dereniowa 4, 61-306 Poznań, together with the proof of purchase of the Goods (e.g. invoice, confirmation of payment for the Goods) and provide the following data: name, surname, address details and, if available, telephone number and e-mail address, and specify the type of entitlement which he wants to use.
Any complaints related to the Goods or the implementation of the Sales Agreement may be sent by the Customer in writing to the Seller's address, ul. Dereniowa 4, 61-306 Poznań or to the Seller's e-mail address shop@outlet3d.eu.In a situation where the Customer is a Consumer, the cost of delivering the defective Goods is covered by the Seller.
The complaint will be considered within 14 days from the date of delivery of the defective Goods to the Seller's address, ul. Dereniowa 4, 61-306 Poznań. The seller does not accept parcels sent cash on delivery.
The Seller is liable under the warranty if a physical defect is found within two years of the Goods being delivered to the Customer. A claim for the removal of a defect or replacement of the Product with a Product free from defects expires after one year, but this period may not end before the expiry of the period specified in the first sentence. Within this period, the Customer may withdraw from the Sales Agreement or submit a declaration of reductionand at the price due to a defect in the Goods. If the Customer requested replacement of the Product with a Product free from defects or removal of the defect, the deadline for withdrawing from the Sales Agreement or submitting a price reduction statement begins with the ineffective expiry of the deadline for replacing the Product or removing the defect.
If the Customer is a Consumer and the Goods being the subject of the Sales Agreement are a used movable item, the Seller's liability is limited to one year from the date of delivery of the Goods to the Customer.
§ 9. GUARANTEE
The Seller gives a 14-day warranty for the Goods that are used. The warranty period runs from the date of delivery of the Goods to the Customer or a third party authorized by the Customer.
The Seller gives a 12-month warranty for the Goods that are new. The warranty period runs from the date of delivery of the Goods to the Customer or a third party authorized by the Customer.
The warranty consists in the replacement of a Product with a physical or legal defect with a Product without defects.
In order to use the warranty, the Customer is obliged to deliver the Goods to the following address of the Seller:ul. Dereniowa 4, 61-306 Poznań, together with the proof of purchase of the Goods (e.g. invoice, confirmation of payment for the Goods) and provide the following data: name, surname, address details and, if available, telephone number and e-mail address, and indicate that takes advantage of the warranty.
A customer who wants to take advantage of the guarantee may notify the Seller by e-mail at shop@outlet3d.eu.
The guarantee will be considered within 14 days from the date of delivery of the damaged Goods to the Seller's address, ul. Dereniowa 4, 61-306 Poznań. The seller does not accept parcels sent cash on delivery.
Goods with damage not resulting from the normal use of the Goods for the purpose for which they are intended are not covered by the warranty.
§ 10. FINAL PROVISIONS
1. The rules for the processing of personal data can be found in Privacy Policy .
2. The rules for the use of cookies can be found inhref = "https://outlet3d.eu/pl/content/14-polityka-cookie">Cookie Policy.
3. Within the scope of contracts concluded between the Seller and Customers who are not Consumers, the Seller shall be liable only in the event of deliberate damage and within the limits of actual losses suffered by the Customer who is not a Consumer.
4. The law applicable to the settlement of disputes arising from the concluded Sales Agreement is Polish law.
5. In the event of a dispute with the Seller, the Customer who is a Consumer is entitled to apply to a permanent amicable consumer court operating at the Trade Inspection with a request to resolve the dispute arising from the concluded Sales Agreement. The consumer may also apply for mediation or settlement to another arbitration court. Lists of permanent mediators and mediation centers are available at the District Courts. Detailed information on the possibility for the Consumer to use extrajudicial forms of settling disputes with the Seller is available at the offices and on the websites of poviat (municipal) consumer ombudsmen and social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection and on the website of the Office of Protection Competition and Consumers.
6. The competent court for disputes between the Seller and the Customer, who is an entrepreneur, is the court competent for the seat of the Seller.
7. The court competent for disputes between the Seller and the Consumer is the common court competent according to the provisions of applicable law.
8. The Seller reserves the right to change the Regulations. About the change Of the Regulations, the Seller will inform via PartiesOnline Store.
9. In matters not covered by these Regulations, the provisions of the common law shall apply, in particular the Act of April 23, 1964 - Civil Code, the Act of November 17, 1964.
10. These Regulationsvalid from 01.01.2019
ANNEX NUMBER 1
TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT
(this form should be completed and returned only if you wish to withdraw from the contract)
- Addressee Piotr Piechocki B3D sc ul. Dereniowa 4, 61-306 Poznań, tel: +48 657 506 266, +48 730 323 233, e-mail address: shop@outlet3d.eu
- I / We (*) hereby inform / inform (*) about my / our withdrawal from the contract of sale of the following items .................................................................. ………………………………………………
- The date of conclusion of the contract ……………………………………………………………………………………………………………………
- Name and surnametowards the consumer (s) ……………………………………………………………………………………………………………………
- Consumer's address (that)………………………………………………………………………………………..
-The method of returning funds, e.g. bank account number / postal order
……………………………………………………………………………………………………………………
- Signature of the consumer (s) (only if the form is sent in paper version) ……………………………………………………………………………………… ……………………………
- Date ………………………………………………………………………
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(*) Delete as appropriate